These are Baby Sensory booking terms and conditions. Please read before booking a place in a class.
- You can join a class at any time in the term if there is a place available.
- Bookings are non-transferrable in most cases but where possible Baby Sensory (Southwark) will try and split your booking across two venues if spaces become available.
- Regretfully Baby Sensory is unable to offer concessions for sickness, appointments or holidays but you are welcome to give your place to a friend if you know you will be away one week. You must ensure that Baby Sensory (Southwark) is notified however and informed of the change in person attending including their name, baby's name, date of birth and a contact number.
- Regretfully you are unable to carry missed sessions over to the new term.
- If your class leader is unable to run your class because of illness etc Baby Sensory (Southwark) will try and substitute an alternative class leader. If this isn't possible you will be notified of cancellation by text or phone call. Baby Sensory will endeavour to run a 'catch up' class at the end of the term to replace your session. If this isn't possible you will receive a full refund.
- In certain exceptional circumstances Baby Sensory (Southwark) may be prevented from running classes due to situations beyond their control. These may include floods or treacherous driving conditions (snow or ice) which would pose a risk to our class leaders and parents if they ventured onto the roads. On these occasions Baby Sensory (Southwark) would endeavour to offer a 'catch up' class at the end of the term but if this wasn't possible Baby Sensory (Southwark) reserves the right not to refund due to the exceptional nature of the circumstances.
- Twins are charged at 1.5 x normal class price.
- When you have reserved a place in your class you will receive an acknowledgement email which includes the venue, term dates and the class fee. Baby Sensory (Southwark) can only hold your place for 7 days without payment. You will receive a reminder but if payment remains outstanding Baby Sensory reserves the right to cancel your booking.
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